Our Store Is Temporarily Closed
We are currently undergoing a major transition of our business. As part of this process, our current product range will be discontinued and replaced with an entirely new concept and product selection.
During this time, we are not accepting any new orders.
All existing orders will be processed and shipped as usual. If you have any questions regarding your order or need assistance, please don't hesitate to contact us via email.
We are currently experiencing a high volume of customer support inquiries, which means our response time may be a few days longer than usual. Please rest assured that every inquiry will be answered, and we will assist all customers as quickly as possible. We sincerely appreciate your patience during this time.
📧 Email: contact@futkit.com
Thank you for your patience and understanding.
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WHERE DO I PICK UP MY PACKAGE?
The package is first delivered to your mailbox. If no one can receive the package, it will be delivered to the nearest post office.
HOW DO I TRACK MY PACKAGE?
Go to https://www.futkit.com/apps/track123 and enter your tracking number or order number.
CAN I RETURN THE ITEM IF I AM NOT SATISFIED?
YES, OF COURSE. WE HAVE A 14-DAY RIGHT OF WITHDRAWAL FROM GETTING YOUR ITEM DELIVERED. READ MORE AT RETURN POLICY.
NOTE! we do not accept returns on personalized products.
HOW LONG IS THE DELIVERY TIME?
OUR DELIVERY TIME IS APPROXIMATELY 11-17 DAYS.
HOW DO I CONTACT FUTKIT?
You can contact us directly through mail or on our instagram. For more information regarding contact info see Contact us.